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Hiring

This section provides a brief overview of the types of hiring actions along with any related process information.

If you’d like to see a list of all the open hiring actions across TTS, please visit the TTSJobs handbook page

To learn about the different hiring authorities we use please visit our hiring authorities page.

Hiring Manager Guide

Hiring Managers are crucial to filling workforce needs within TTS and to ensuring that diversity, equity and inclusion are top of mind throughout the hiring process. A Hiring Manager Guide was created to outline the hiring process from role prioritization through onboarding, with information from the Talent team as well as tips and best practices from seasoned TTS hiring managers.

Interviewer Resources

Interviewers play a fundamental role in vetting incoming talent, as well as creating a positive experience for our candidates. Moreover, they are critical in ensuring a fair and equitable hiring experience.

Below are some resources that cover expectations around interviews, best practices for remote interviewing and slack usage, and tips for recognizing and correcting for unconscious bias.

Types of hiring actions at TTS

Competitive (Career) and Excepted Service hiring actions via the Merit Promotion Process

For more information on hiring via the Competitive Service (Career) Merit Promotion Process or the Excepted Service version of the Merit Promotion Process, please visit the Promotions page of the handbook.

Excepted Service or Competitive Service Hiring Actions filled via open and public competition

These actions are the most common type of actions across TTS. Information about the process related to these actions can be found in the guide to the Talent Acquisition Work System

TTS internal competitions and developmental opportunities

The following explains the process for initiating TTS internal competitions and developmental opportunities. All opportunities within TTS, including details, must be openly competed.

For information specific to initiating an internal or external detail once a selection has been made after competition, please review the details page of the handbook.

Please note:

  • There must be a vacant Position Number available for your team (or PN that will soon become vacant - if this is replacing a current employee in the position being advertised)
    • If you do not know how many vacancies your team has, please reach out to the Finance team
  • The role must be prioritized by the Director of your office

The hiring action owner is responsible for developing job materials and interacting with applicants (employees). Talent will assist with the following:

  • Reviewing the job announcement
  • Reviewing the interview guide
  • Posting the announcement
  • Submitting the PAR action to HR

Internal Hiring Actions - Best Practices & Recommendations

  • When conducting interviews, you should build a short interview guide to help ensure that you are covering all of the areas necessary for the role and also to ensure a consistent candidate experience.
  • When selecting an internal candidate you will need to have a discussion with their current supervisor regarding the following:
    • If they will allow their employee to leave the team (they are not obligated to say yes)
    • If yes, what will the release date be (note that the effective date must fall on a payroll period)
    • Be aware that the candidate may be on a project and have to finish out/reassign their work so may not be able to start on your team as soon as you’d like. It is up to their current supervisor when they are willing to let them move to your team.
  • Before moving forward with a selection, Talent recommends conducting internal reference checks. Feel free to refer to this template for guidance.

Job prep

Use the following templates to prepare the posting (make sure to make a copy of each template):

Once the TTSJobs Announcement is ready, Talent will:

  • Review the job announcement and interview guide: email jointts@gsa.gov and a team member will review
  • Add it to #tts-jobs on Slack informing everyone of the new opportunity
  • Post it to TTSJobs Listings

Qualification

In addition to the information within the templates, the hiring manager will need to manage the following:

  • Developing the interview process
  • Scheduling interviews
  • Making a selection
  • filling out the candidate pool template
  • Letting the Talent Team know who was selected for the position

The hiring team is responsible for confirming that applicants meet the qualifications outlined in the posting (i.e. GS level, required experience). For HR to move forward with a selection, the applicant must meet the following qualifications:

  • been on their current PD for at least 90 days
  • must hold the same grade level as the PD or have at least one year of specialized experience at the next grade below
    • if applicant is at the grade below, they will need to provide an updated resume and HR will need to qualify them. This means Supervisors should NOT announce who they have selected until HR approves the selection

Selection

When the team has determined who they would like to place in the role, they must:

  • First confirm with the employee’s supervisor that they are OK with this employee moving to their team
  • Forward the supervisor’s approval to Talent at this email: jointts@gsa.gov. Talent will need to submit a Reassignment PAR to HR.

It is the responsibility of the hiring manager to provide applications with the applicable feedback, whether that is letting the applicant know they are moving forward in the process, that they have been selected or that they have been rejected (including providing feedback why if applicable). Talent will not notify nor offer feedback to applicants.

If you are advertising a detail: the action can only be submitted for a time period of no more than 120 days. The detail can then be extended for another 120 days if the hiring manager and the employee’s supervisor agree to extend.

TTS Hiring - Prioritization process

For an overview of the way in which hiring actions are collected, prioritized and managed read our TTS Hiring - Prioritization Process

Questions?