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DocuSign - Electronic Signatures

GSA provides access to TTS-only, DocuSign for staff to sign and request signatures on documents. You can access DocuSign off the GSA network by going to , external, TTS-only, Usage instructions.

DocuSign FAQ

You can find answers to many of your questions in the , external,TTS-only, DocuSign FAQ document. If you don’t find what you’re looking for, please submit a ticket in the Self-Service Portal.

Submitting a DocuSign issue ticket

  1. Open a new ticket in the , external,Self-Service Portal
  2. For application name, enter Digital Signature System (DSS)
  3. Choose the priority of your request
  4. Select the type of request/issue
  5. Describe the process you are attempting and observed issues and/or errors

For detailed instructions on how to submit a DocuSign ticket, refer to , external,this guidance document.

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