Slack integrations
We have a few different Slack Apps and bots you'll see in Slack:
- , external,TTS-only, Charlie: our , external,Slack app. Knows all kinds of tricks! Check out , external,its repo on GitHub to learn more.
- , external,TTS-only, coffeemate: send a
message with
coffee mein a public channel or direct message , external,TTS-only, @Charlie withcoffee meto set up a virtual coffee/tea with a random coworker. - , external,Slackbot: We automate responses to frequently asked questions with a Slackbot. You can , external,TTS-only, update or customize responses. Do not include private or sensitive information in Slackbot automatic responses.
- , external,TTS Inspector: Our auditing bot
Learn more about some of our unique channel customizations and auto-responses in the , external,TTS-only, Slack @ TTS guide.
If you're interested in learning more about the bots, or perhaps contributing to them, pop into , external,TTS-only, #bots.
New integrations
You can add new "configurations" of , external,TTS-only, pre-approved integrations to Slack, for things like posting Trello or GitHub notifications to a Slack channel. For getting notifications into Slack with a custom integration, you can , external,create a new App for Incoming Webhooks, which will be approved. For any new integration types, please follow the process below.
, external,TTS-only, Integration request form
Note this is only necessary for new bots or types of integrations — approval is not needed for new “configurations” of a previously-approved App. The form should be filled out again if the nature of the connection changes, e.g. a webhook connection changes to using OAuth.
New integrations being built/hosted by GSA should be developed against the , external,test Slack—ask in #admins-slack for access.
New integrations/bots need approval from the following:
- Security Engineering (ISE)
- OCTO
- GSA IT Slack admins
Those that are approved will be approved across the GSA Slack Enterprise Grid. Considerations:
- Read access from Slack (e.g. RSS) will almost definitely be approved.
- One-way integrations into Slack (e.g. via webhooks) are almost always fine.
- Integrations from higher-risk systems into Slack will generally not be approved.
