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Slack channel usage and best practices

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What is a Slack channel?

When you log into TTS Slack, you are logging into the TTS workspace. Under the workspace are multiple , external,channels, which are how conversations are organized and where communication and collaboration take place.

A channel is a distinct place for a team to share messages, tools, and files. Each channel has a specific focus. Inside a Slack channel, you’ll find messages and , external,threads that allow for organized and more focused conversations.

Fun fact: TTS has over 1,000 channels in its workspace!

Is the content in a channel viewable by everyone?

There are two types of channels — public and private.

Conversations and content in public channels are searchable and viewable by anyone in TTS Slack. Public channels have a # symbol in front of the channel name.

Conversations and content in private channels can be accessed by anyone who is in that private channel. The content is only searchable by channel members. Private channels have a 🔒symbol in front of the channel name. Note: Private channel content and direct messages can still be publicly published in a FOIA request.

Slack also includes a function called Connect that creates shared channels between two Slack workplaces: members of both Slacks can be part of the channel. Connect channels have a visual indicator above the message box, telling you that people from another Slack workspace are present.

How are channels created?

Channels can be created and named in the same ways you’d organize your work: by projects, teams, and offices, among others.

As a newbie to Slack, will I create channels?

As you onboard, your supervisor will add you to your team’s channels. Additionally, the onboarding team will also add you to an onboarding channel dedicated to your onboarding needs and questions. Your buddy and teammates may also add you to channels as well, and you can review the list of , external,TTS-only, non-project Slack channels to join.

Once you become more acquainted with Slack, you may decide to create channels later.

Can I join other channels of interest?

Yes! You can review the list of , external,TTS-only, non-project Slack channels to join.

Additionally, you may notice that certain channels may have a prefix or suffix listed.

Channel names

Here's what various prefixes and suffixes mean:

prefix/suffix description
admins- Administrators for various tools. , external,TTS-only, #admins-slack, for example, is used to request invites to Slack, change the name of a channel, and so on.
-partner Channels that include partners from other agencies.
-public Channels that include members of the public.
-shared Channels that are linked with another Slack org.
wg- Working groups
g- Guilds
c- 18F Collectives

Feel free to join any of these channels even if you are not actively part of the group and are just interested.

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