About TTS

Technology Transformation Services (TTS) applies modern methodologies and technologies to improve the public’s experience with government by helping agencies make their services more accessible, efficient, and effective. Below is more information on both general TTS policies and the individual offices within TTS.

1. Mission, history, and values
2. Diversity, equity, inclusion, and accessibility
3. Code of conduct
4. , external,TTS-only, Org chart
5. Digital Council

Getting started

What to know during your first weeks at TTS.

1. Welcome
2. Onboarding overview
3. TTS onboarding classes
4. Logging in & networks
5. Equipment
6. Benefits
7. Travel 101

Training & travel

How to grow and how to go!

1. Coaching, mentoring and professional development
2. Conferences and events
3. Detailing for professional growth
4. External speaking requests
5. GitHub 101
6. Individual development plans
7. Online Learning University (OLU)
8. Affinity groups, working groups, guilds, and communities of practice
9. Career Progression Framework (CPF) project description and overview
10. , external,TTS-only, TTS Career Progression Frameworks
11. Travel guide (table of contents)

Leave

Learn about types of leave and how to request it.

1. Leave types
2. Out of office expectations
3. Overtime, comp time, and credit hours
4. Paid parental leave
5. Voluntary Leave Transfer Program (VLTP)
6. HR Links

Supervisor resources

Tools and tips for supervisors.

1. New supervisor playbook
2. , external,TTS-only, TTS supervisor guide
3. , external,TTS-only, A supervisor's guide to onboarding new hires

Performance & supervision

Annual reviews, self-evaluations and peer feedback. Oh my!

1. Mid year review overview
2. Mid year HRLinks steps
3. Important dates
4. Performance management overview
5. Employee resources
6. Supervisor resources
7. End of year HRLinks steps

Hiring, staying, or changing jobs

Everything you need to know about getting a job at TTS, changing jobs at TTS, or leaving TTS.

1. TTS hiring overview
2. TTSJobs
3. Term extensions
4. Internal hiring and internal TTS details
5. Details within GSA
6. Details with other agencies
7. Promotions
8. Leaving TTS & offboarding
9. Hiring authorities
10. Federal resume guide
11. Referring a person

General information and resources

1. Who we are

   1. General contacts
   2. Glossary
   3. Records management

2. Diversity, equity, inclusion, and accessibility

   1. DEIA resources
   2. Healthy conflict and constructive feedback
   3. Inclusive behaviors
   4. Inclusion bot

3. TTS locations

   1. Distributed
   2. Chicago
   3. New York City
   4. San Francisco
   5. Washington, D.C.

4. TTS platforms

   1. , external, cloud.gov
   2. cloud.gov Pages
   3. , external, Login.gov
   4. Updating the Handbook

5. Tech

   1. FITARA
   2. Requirements for passwords
   3. Security incidents
   4. Sensitive information

6. Employee resources

   1. Benefits links and resources
   2. Daily check-in
   3. , external,TTS-only, Emergency procedures
   4. Employee assistance program
   5. Employment verification
   6. , external,TTS-only, Onboarding Buddy Guide
   7. Psychological Safety
   8. Reasonable Accommodations
   9. Resources for Deaf and Hard of Hearing individuals
   10. Working with your Deaf and Hard of Hearing colleagues
   11. Moving and changing your address
   12. Transit benefit
   13. Veteran and service member resources
   14. , external, Within grade increases (opm.gov)
   15. Work schedules

7. Purchasing

   How to request purchases for you or your team

   1. Requesting a micropurchase (under $10,000)
   2. Software (SaaS) and services (under $10,000)
   3. Requesting a procurement (over $10,000)

8. Launching software

   1. Lifecycle of a launch (ATOs, etc.)
   2. Security
   3. Infrastructure
   4. Laws
   5. Privacy

TTS offices

We’re all one family at TTS, but each office has its own norms and practices.

1. TTS office of operations

   1. Business operations

      1. Overview of business operations
      2. Agreements

   2. Market Development and Partnerships

      1. Overview of Market Development and Partnerships

   3. Talent team

      1. Talent
      2. Top Secret/Sensitive Compartmented Information (TS/SCI) Clearance

   4. Outreach

      1. Outreach
      2. Social media
      3. Blogging

2. The TTS Acquisition Division

   1. Overview of AcqDiv
   2. Roles and responsibilities
   3. Contractors

3. TTS Consulting

   1. About TTS Consulting

      1. Mission, approach, and history
      2. Success measures
      3. About the TTS Consulting Handbook

   2. Operations

      1. New folks: start here
      2. Onboarding new staff
      3. Laws and regulations
      4. Terminology and glossaries
      5. Tracking your time and Tock
      6. Records management
      7. Conduct and norms
      8. Performance management
      9. Organizational financial management
      10. Brand management
      11. Training and professional development
      12. Operational initiatives and maintenance support
      13. Management oversight of projects

4. 18F

   1. About 18F

      1. 18F history and values
      2. , external,TTS-only, 18F org chart

   2. How we work

      1. Time tracking and billing
      2. High-level project lifecycle
      3. How we staff projects
      4. Account management policy
      5. One-on-ones
      6. , external,TTS-only, Performance plan (FY22)
      7. , external, Open source policy
      8. State and local agreements

   3. 18F projects

      1. 18F business development
      2. Consulting with partners
      3. Working with partners
      4. Sharing calendars with partners
      5. Leading projects
      6. Successful project teams
      7. Managing projects in distress

      8. Working on an acquisition engagement

         1. Acquisition engagement types
         2. Acquisition engagement glossary

   4. 18F chapters

      1. Account management
      2. Acquisition
      3. Design
      4. Engineering
      5. Product

   5. 18F team resources

      1. Leadership selection guide
      2. Leadership candidate guide
      3. Doing research at 18F
      4. Accessing DoD systems

5. TTS Solutions

   1. About TTS Solutions

      1. Overview of TTS Solutions
      2. Solutions history
      3. Solutions org chart

   2. Portfolios

      1. Data
      2. Innovation
      3. Public Experience
      4. Smarter IT
      5. , external, Secure Cloud
      6. Technology
      7. 10x

6. Centers of Excellence (CoE)

   1. Overview of CoE
   2. CoE website

7. Presidential Innovation Fellows (PIF)

   1. , external, PIF website

8. U.S. Digital Corps (USDC)

   1. USDC website

Tools

A by-no-means complete sampling of commonly used tools around TTS.

1. Google Suite

   1. Gmail
   2. Google Calendar
   3. Google Drive
   4. Google Groups
   5. Google Meet (video conferencing)

2. Communication tools

   1. Meetings and meeting tools
   2. Microsoft Teams
   3. Slack (chat client)
   4. Zoom (video conferencing)

3. Network

   1. , external, VirtualBox (hypervisor)
   2. Citrix (Workspace)
   3. TTS-only, Zscaler Client Connector (ZCC)

4. Other tools

   1. GSA internal tools
   2. Adobe Acrobat and Creative Cloud (CC)
   3. Airtable
   4. Analytics
   5. Docusign (digital signatures)
   6. Eventbrite
   7. Figma
   8. GitHub (code repos and versioning)
   9. , external, Infrastructure (cloud.gov, AWS, etc.)
   10. Mural (collaborative whiteboard tool)
   11. Qualtrics (survey management tool)
   12. , external, Security scanning
   13. Smartsheet
   14. Sketch
   15. Text editors
   16. Tock (time tracking)
   17. Trello (task and project management)