TTS Handbook
The Technology Transformation Services Handbook is an open, crowd-sourced, accessible, and living resource that aims to provide the information our team needs to do their work. Read more about the Handbook.
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About TTS
Technology Transformation Services (TTS) applies modern methodologies and technologies to improve the public’s experience with government by helping agencies make their services more accessible, efficient, and effective. Below is more information on both general TTS policies and the individual offices within TTS.
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Getting started
Here's what you probably want to know in your first weeks at TTS.
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Training & Development
Classes, coaching and ongoing professional development
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Travel and leave
Going somewhere? Here's what you need to know.
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Career Progression Framework
Learn about every role we have at TTS, including the knowledge, skills, and abilities needed for success at each career stage.
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Performance management
Annual reviews, self-evaluations and peer feedback. Oh my!
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Hiring, staying, or changing jobs
Everything you need to know about getting a job at TTS, changing jobs at TTS, or leaving TTS.
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General information and resources
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Who we are
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Diversity, equity, inclusion, and accessibility
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TTS locations
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TTS platforms
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Tech
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Employee resources
- Benefits links and resources
- Covid leave guidance
- Daily Check-in
- Emergency procedures
- Employee assistance program
- Employment verification
- Overtime and comp time
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Purchase requests
- Resources for Deaf and Hard of Hearing individuals
- Moving and changing your address
- Transit benefit
- Within Grade Increases (opm.gov)
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Launching software
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TTS Offices
We’re all one family at TTS, but each office has its own norms and practices.
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TTS Office of Operations
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Business Operations
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Talent team
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Outreach
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TTS Office of Acquisition
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18F
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About 18F
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How we work
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18F projects
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18F chapters
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18F team resources
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TTS Solutions
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About TTS Solutions
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Portfolios
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Centers of Excellence (CoE)
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Presidential Innovation Fellows (PIF)
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U.S. Digital Corps (USDC)
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Tools
A by-no-means complete sampling of commonly used tools around TTS.
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Google Suite
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Communication tools
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Network & VPN tools
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Other tools
- GSA internal tools
- Adobe Acrobat and Creative Cloud (CC)
- Airtable
- Analytics
- DocuSign (digital signatures; replaced eSign)
- Eventbrite
- GitHub (code repos and versioning)
- Infrastructure (cloud.gov, AWS, etc.)
- InVision (simple prototyping)
- Mural (collaborative whiteboard tool)
- Qualtrics (survey management tool)
- Security scanning
- Smartsheet
- Sketch
- Text editors
- Tock (time tracking)
- Trello (task and project management)
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